FAQs

When you contact us, we will find out what you’re looking for in a Disney vacation, including membership in any special groups, budget, dining likes and dislikes, theme park or Disney cruise preferences, and special needs, if any. We then work to create the magical Disney trip you’ll love, at the price you want.

With over 30 yThe Mouse Experts with Disney vacations, including theme parks, Disney cruises, and adventures, we have experienced firsthand everything we recommend for you. You will receive the lowest price we can find-and if you see a lower price elsewhere for the same Disney vacation package or the package price goes down before you leave, we will adjust our price. Certain restrictions may apply. In addition, our kid experts will help your kids get the most out of a Disney vacation.

Our team has been visiting Walt Disney World® Resort and Disneyland® Park, as well as taking Disney Cruise Line® trips and Adventures by Disney vacations for over 30 years, with and without children.

Amy Westerman is not only an expert Disney vacation planner, but she also has several special education degrees and an extensive background teaching children with special needs-including children with autism, cerebral palsy, and Down syndrome. She understands the challenges families have when vacationing and is an invaluable help in creating the Disney trip you’ve always wanted. (Special Needs)

We are happy to make hotel suggestions, and we take into account your traveling party’s likes, dislikes, special needs, and budget. Your trip is the Disney vacation you’ve always dreamed of, so we personalize everything for you.

Our concierge service is created just for you. You choose from three levels of service, from a one-time dinner reservation and suggestions for tickets, to text access to us throughout your trip to Disney.

Part of the planning process for your Disney vacation package is asking about your family’s eating habits, likes, and dislikes. We will suggest restaurants for you and even make reservations if you like. No hassle, no stress.

We customize every Disney vacation package to the client’s needs. We will learn your wants and needs, and then we will create a package tailored to you and your traveling party.

You can save money, stress, and hassle by booking a package vacation. We will create a package with the hotel, restaurants, and park itineraries that make your trip perfect based off your travel party, likes, and dislikes. Everything is taken care of for you. All you need to do is pack and go to the airport.

Absolutely. If you booked within the last 30 days and have not paid in full. Contact us to find out how.

Some Disney hotel discounts are open to everyone, but other discounts are specific to groups such as Florida residents or military families. We always ask whether you belong to those groups to help us find the biggest savings on the price of your Disney vacation.

Absolutely. We have many Annual Pass Holder clients, and they often receive great Disney hotel discounts and other perks. The booking process is the same for pass holders as for anyone else-give us a call to start planning your trip to Disney.

Yes, we do. We stay up-to-date on all the Disney vacation specials and Disney hotel discounts to save you even more money. Contact us to learn more about Disney specials.

We frequently review our clients’ bookings and automatically adjust or apply new discounts to your Disney vacation as they become available and are applicable to your booking.

Part of the magic of Disney is that there are so many neat little features that are easy to miss while you’re there. No matter how many times you go, you’ll find new things to do and see. We can point you to new restaurants, attractions, and shows you didn’t get to the first time. You’ll see Disney differently every time you’re there.